Effective Date: 7 August 2026
Gorvique (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or purchase from our website:
Website: https://gorvique.com
Business Location:
Dubai, International City, Dubai
United Arab Emirates
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
When you visit our website, create an account, place an order, or contact us, we may collect the following information:
- Full name
- Email address
- Phone number
- Delivery address
- Billing information
- Order details
- Payment-related information (processed securely through payment providers)
- Communication records with our customer support team
- Website usage information such as IP address, browser type, and device information
We collect this information to provide better services, process orders, deliver products, and improve your shopping experience.
How We Use Your Information
We may use your personal information for the following purposes:
- Processing and delivering your orders
- Confirming payments and transactions
- Providing customer support
- Handling returns, replacements, and refunds
- Sending order updates and important notifications
- Improving our website, products, and services
- Preventing fraud and unauthorized transactions
- Complying with applicable laws and regulations in the United Arab Emirates
Payment Information
Gorvique does not store your complete payment card details.
All payment transactions are processed through secure third-party payment gateways that follow industry security standards.
Your payment information is handled according to the privacy policies of the respective payment service providers.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Provide a better shopping experience
You can choose to disable cookies through your browser settings. However, disabling cookies may affect certain website features.
Website Analytics and Third-Party Services
We may use third-party services such as analytics tools, payment providers, shipping partners, and marketing platforms to improve our services.
These third parties may collect information according to their own privacy policies.
We only share information necessary to provide the required service.
Sharing of Personal Information
Gorvique does not sell, rent, or trade your personal information.
We may share your information only with trusted service providers, including:
- Payment processing companies
- Delivery and logistics partners
- Website hosting providers
- Technical service providers
Such sharing is limited to what is necessary for providing our services and fulfilling your orders.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure.
However, no online transmission or storage system can be guaranteed to be completely secure.
Data Retention
We keep your personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Maintain business records
- Meet legal and regulatory requirements
When information is no longer required, it will be securely deleted or anonymized where applicable.
Your Rights
Under applicable UAE data protection regulations, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of personal information where applicable
- Withdraw consent for certain data processing activities
To make a request, please contact us using the details below.
Children’s Privacy
Our website is not intended for children under the applicable legal age.
We do not knowingly collect personal information from children without appropriate consent.
Comments and Reviews
If customers leave reviews, feedback, or comments on our website, we may collect the information provided along with technical information such as IP address and browser details for security and spam prevention purposes.
Approved reviews may be displayed publicly on our website.
Embedded Content
Our website may include content from third-party services such as images, videos, payment tools, or other external services.
Such third-party content may collect information according to their own privacy policies.
International Data Transfers
Some service providers used by Gorvique may process data outside the United Arab Emirates.
We ensure that appropriate measures are taken to protect your information in accordance with applicable data protection requirements.
Changes to This Privacy Policy
Gorvique reserves the right to update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy or your personal information, please contact us:
Gorvique
Dubai, International City, Dubai
United Arab Emirates
Email: support@gorvique.com